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About FinancePortal
Contact Us
Questions, corrections, privacy requests, grievances or advertising enquiries — send us a message and we will reply by email. For account-specific problems with a bank or card, please contact the provider directly.
Typical reply
2 working days
Grievances: acknowledged in 48 hours
Send us a message
Other ways to reach us
| Purpose | How to reach us |
|---|---|
| General & corrections | Use the form above |
| Grievance Officer | Form above, topic “Grievance / complaint” |
| Advertising | Form above, topic “Advertising enquiry” |
| Response time | Replies within 2 working days; grievances acknowledged in 48 hours and resolved within 30 days |
Problems with a bank, card or loan?
FinancePortal is an information website — we can’t see or change your account, application, card or loan. Contact the provider first; if they don’t resolve it within 30 days, escalate to the regulator:
| Issue | Where to complain |
|---|---|
| Banks, NBFCs, credit cards, digital loans | RBI Integrated Ombudsman — cms.rbi.org.in · 14448 |
| Mutual funds, stock brokers | SEBI SCORES — scores.sebi.gov.in |
| Insurance | IRDAI Bima Bharosa — bimabharosa.irdai.gov.in |
| Fraud or unauthorised transaction | Call 1930 or report at cybercrime.gov.in; also inform your bank immediately |